With LiveAgent, customer interaction is more powerful.

What are the best aspects of this product?

The best thing is the live chat features. It's easy to set up bots and connect them to all pages. It's great that they're easy to update to automatically respond to all anticipated inquiries. I like that LiveAgent is very affordable.

What aspects are problematic or could work better?

There are no bugs affecting the service, but some reports are incomprehensible.

What features/services would you like to see in future versions of this product?

Further development of the LiveAgent mobile app so we can automate all functions using it.

What specific problems in your company were solved by this product?

LiveAgent has improved our customer relationships; they always receive immediate assistance through it.

Are you a current user of this product?

Yes