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User review of LogMeIn Pro

Gives me full control to office PC files from my home

- by Kristina

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Affordable, convenient to install, and logging in for remote tasks is a breeze. I can access any office files from my home computer. I also don’t need to worry about large apps and problematic VPN platforms for it. It is a tremendous help for me to finish my work smoothly. Although, it is partially because of my stellar internet connection too.

What aspects are problematic or could work better?

the app freezes every now and then, though it doesn’t affect other things in the systems. This often happens while verifying on the login window, and you can’t use some Tab commands when such a problem occurs. Also, the app won’t close when such happens; even if you use command prompts solutions. The only way out is to right-click on the app. Moreover, I need to restart my remote computer each week to decrease the likelihood of such an error.

What specific problems in your company were solved by this product?

An efficient remote solution to connect with my office desktop computer even if I’m at home. This lets me remotely print files too. Also, it is capable of securely moving enormous files from my office computer to my home PC or vice versa.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Hospitality

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.