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User review of LogMeIn Pro

Provides dependable support for remote and multiple-point access

- by Declan

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It allows convenient access to different computers using unique designated codes, and it supports the efficient sharing of documents and remote use. It smoothly runs on any PC or mobile operating system too, such as Windows, iOS, Linux, and Android. Moreover, it offers useful features for better workflow such as the option that lets us create operating groups. And it also has a high-quality video display where we can monitor any computer it connects with.

What aspects are problematic or could work better?

All verification processes in the platform demand that you sign-in to your email address which is a bit inconvenient for me. It is also a hassle to prepare files for sharing because it requires you to tweak some options. Thing is, most options aren’t really needed for the process.

What specific problems in your company were solved by this product?

LogMeIn is useful for providing technical support to different computer personnel we have who are located in far areas apart. It also boosts our communication with each other, which is wonderful for improving our work relationships. Moreover, it is super easy and smooth to learn and use. We didn’t even have to get some training courses to use the platform.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.