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User review of Lucidchart

Help you create outstanding flowcharts and diagrams in less amount of time.

- by Keon

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I used to struggle a lot when creating diagrams and tables using the traditional excel application. With Lucidchart, things became more manageable and straightforward. The features are very straightforward, which helps me come up with easy to interpret diagram reports.

What aspects are problematic or could work better?

Collaboration with peers and team members are encouraged to fast track projects. Unfortunately, we had some issues retrieving some stored documents on the platform, especially when working in an offline setting. I’m just thankful that their customer service is available at most times to help us sort things out.

What specific problems in your company were solved by this product?

We used Lucidchart to help us interpret complex data/information into layman’s terms. The goal here is for every team member to be on the same page when reaching our goals. Using Lucidchart has helped us overcome these boundaries by simplifying information. We also feel secure with all our data and information since it’s a cloud-based app that’s known for its reliability.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.