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User review of Luigi’s Box

A great tool to improve the search engine

- by Artur Niewiadomy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Easy implementation, great possibilities for personalizing settings and a large amount of very useful analytical data. The administration panel is very intuitive. Luigi's Box also allowed the search engine window to be used as a powerful marketing tool thanks to the ability to prepare banner campaigns.

What aspects are problematic or could work better?

Limitations when using API integration and rather slow loading of data in analytical reports.

What features/services would you like to see in future versions of this product?

I think it would be very useful to integrate analytics with Google Analytics to be able to use Luigi's Box session data for deeper analysis

What specific problems in your company were solved by this product?

Thanks to Luigi's Box, we managed to improve the effectiveness of the search engine and increase the conversion rate, as well as the number and value of transactions

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It improves visitor engagement.
  • It makes the customer journey faster.
  • It increases conversion rates.
  • It provides effective reporting and analytics tools.

PRICING & COSTS

What was the cost of implementing this product?

1000 euro

What is your total annual cost for using this product?

10 000 euro

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Relevant tuning
5
amazing
Insights
5
amazing
Marketing
4
very good
Relevant recommendations
5
amazing
Autocomplete
4
very good
Reporting
5
amazing
Guided navigation
5
amazing
Smart banners
5
amazing
Page ranking
4
very good
Categories
5
amazing
Quicklinks
5
amazing
Blacklist
4
very good
Spell check
5
amazing
Keyword highlights
5
amazing