User review
of Luigi’s Box
Excellent seach engine
-
by Zoltán Szabó
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
- a significant increase in the conversion rate from search
- many options for optimization and personalization of the search
- easy to use, even new employee can immediately start working with LB
- customer support with very quick response
What aspects are problematic or could work better?
- price for the service, but it is rather a matter of negotiation
What features/services would you like to see in future versions of this product?
- more integrations with 3rd party vendors
What specific problems in your company were solved by this product?
We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Consumer Goods
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Fact Finder
Why did you decide to change it?
Luigi's has much more features for almost the same price.
Are you satisfied with the change?
Very satisfied.
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It improves visitor engagement.
- It makes the customer journey faster.
- It increases conversion rates.
- It provides effective reporting and analytics tools.
- Its vendor provides ongoing development and support.
PRICING & COSTS
What was the cost of implementing this product?
N/A
What is your total annual cost for using this product?
20400
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Yes, but don't know.
FEATURE DETAILS
Relevant tuning amazing
5
Insights amazing
5
Marketing amazing
5
Relevant recommendations very good
4
Autocomplete amazing
5
SEO influencer very good
4
Reporting very good
4
Guided navigation very good
4
Smart banners amazing
5
Page ranking very good
4
Categories very good
4
Quicklinks amazing
5
Blacklist amazing
5
Spell check amazing
5
Keyword highlights amazing
5
