What are the best aspects of this product?
Luigi's box completelly change the search function on our eshop. It added many possiblities how to display visitor queries. The analysis show us, what users are looking for, we can take those searches and make the results better to insrease the conversions. We can show blog posts related to the search directly in search results. And what is our most use function is fixit rule, where you basically send visitor to the best page for him. For example, if visitor looks for a brand name, we send him to the brand product description. If he looks for certain product, we show him anthing related to it. Really good.
What aspects are problematic or could work better?
Sometime I think luigis box shows incorrect results. It happens with some products, where if someone is looking for "product A", it shows "Product B" as the main result and product A as a smaller product on the site. It can obviously be fixed manually, but it takes too long to find all the issues.
What features/services would you like to see in future versions of this product?
Honestly, I can not think of any. Luigi is giving too many possibilities to search window, that it is hard to think of improvements. Maybe banners?
What specific problems in your company were solved by this product?
We had no idea what people are looking for, what are they bouncing off... the stock search engine on shoptet (our solution) is just too oldfeshioned. So luigis brings basically everything to it.
Are you a current user of this product?
Yes
How long have you been using this product?
1-3 years
What is your company size?
1-10 Employees
What is your industry?
Retail
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
no starting fees if I remember correctly, luigis box has native support in Shoptet
What is your total annual cost for using this product?
920
How long is your contract with the vendor?
Unlimited
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