- Home Site Search Solutions Luigi’s Box Increasing customer satisfaction with Luigi’s Box
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User review
of Luigi’s Box
Increasing customer satisfaction with Luigi’s Box
-
by Monika Šuchterová
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Luigi's Box excels in search functions, setting synonyms for different product names. Thanks to the implementation of Luigi's Box, we better understand customer behaviour.
What aspects are problematic or could work better?
More advanced settings are more difficult and usually require additional help to get everything set up correctly.
What specific problems in your company were solved by this product?
Search results, exit rate, cart value, synonyms
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Electrical/Electronic Manufacturing
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It improves visitor engagement.
- It makes the customer journey faster.
- It increases conversion rates.
- It provides effective reporting and analytics tools.
- Its vendor provides ongoing development and support.
PRICING & COSTS
How long is your contract with the vendor?
Unlimited
FEATURE DETAILS
Relevant tuning amazing
5
Insights amazing
5
Marketing amazing
5
Relevant recommendations amazing
5
Autocomplete amazing
5
SEO influencer amazing
5
Reporting amazing
5
Guided navigation amazing
5
Smart banners amazing
5
Page ranking amazing
5
Categories amazing
5
Quicklinks amazing
5
Blacklist amazing
5
Spell check amazing
5
Keyword highlights amazing
5
