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User review of Luigi’s Box

Luigis box – a reliable, well-functioning add-on for your e-shop

- by Damián Vrabec

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The most important are the results, we received them quite quickly, we were also delighted with the communication and help from the employees of Luigis box, a clear website where everything is explained and it is easy to access. We used it before on the old e-shop, where it worked for many years.

What aspects are problematic or could work better?

So far we have not had any negative or unwanted experience using Luigis box.

What features/services would you like to see in future versions of this product?

I can't think of anything specific to improve at this point.

What specific problems in your company were solved by this product?

We managed to solve the problematic search on the E-Shop website, the accuracy of the search was the basis for the search to work with us, and the personalized search also helps a lot.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Import and Export

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It improves visitor engagement.
  • It makes the customer journey faster.
  • It provides effective reporting and analytics tools.
  • Its vendor provides ongoing development and support.

FEATURE DETAILS

Relevant tuning
4
very good
Insights
5
amazing
Marketing
4
very good
Relevant recommendations
4
very good
Autocomplete
4
very good
SEO influencer
5
amazing
Reporting
5
amazing
Guided navigation
5
amazing
Smart banners
5
amazing
Page ranking
5
amazing
Categories
5
amazing
Quicklinks
4
very good
Blacklist
4
very good
Spell check
5
amazing
Keyword highlights
5
amazing