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User review of Luigi’s Box

Luigi’s box is great searching tool

- by Tomas Rais

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Self learning algorithm provides our customers with top quality searching results and that of course increase our sales and conversions. Recommender (obviously from its name) recommends products based on customers browsing and searching history. Also banner campaigns is great tool to promote products in search results. All these features simply help to increase the sales in general.

What aspects are problematic or could work better?

Never encountered an error since 2020 when we implemented the tool. Response time is quick. Actually nothing problematic at all.

What features/services would you like to see in future versions of this product?

Always can be add some new fancy features, but I do not have in mind anything in particular. Actually we use Lugi's box in such way that we do not miss any feature. There might be some users missing some features such as integration with PPC systems, deeper integration with GA4, integration with affiliate programs, integration with emailing tools etc.

What specific problems in your company were solved by this product?

Our internet shop had very poor searching results when customers were looking for specific product. Luigi's box helped dramaticaly increase conversions from searching results.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It makes the customer journey faster.
  • It increases conversion rates.

PRICING & COSTS

What was the cost of implementing this product?

100 EUR

What is your total annual cost for using this product?

7500 EUR

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Relevant tuning
4
very good
Insights
4
very good
Marketing
4
very good
Relevant recommendations
5
amazing
Autocomplete
5
amazing
SEO influencer
4
very good
Reporting
5
amazing
Guided navigation
5
amazing
Smart banners
5
amazing
Page ranking
4
very good
Categories
4
very good
Quicklinks
4
very good
Blacklist
4
very good
Spell check
4
very good
Keyword highlights
4
very good