What are the best aspects of this product?
Perfect search tool that helps your customers find exactly what they are searching for. You can reach a lot of interesting data about your customers, what they are searching for, see where you might have some problems etc.
What aspects are problematic or could work better?
Nothing comes to my mind.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
3-5 years
What is your company size?
11-50 Employees
What is your industry?
Furniture
Did your company use a different software before this one?
Yes
What software did you use before?
Our own solution.
Why did you decide to change it?
It is faster, with better data and easier to customize.
Are you satisfied with the change?
Yes, deffinitely.
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
How did using this product affect your business goals?
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