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User review of Luigi’s Box

Review after 2 years of using Luigi’s Box in mobile spare parts eccom. industry

- by Igor Kuterka

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The complexity of configuring the advanced features presents a learning curve, which means it takes some time and effort to master. There are moments when we need additional support to fully understand and utilize these capabilities to their maximum potential. The advanced functionalities are powerful, but without proper guidance, it can be challenging to take full advantage of everything they offer. Therefore, occasional extra assistance becomes necessary to effectively harness these advanced features.

What aspects are problematic or could work better?

The intricate nature of setting up advanced features entails a learning curve, and at times we need extra help to make the most of these capabilities.

What features/services would you like to see in future versions of this product?

Straight integration to Google ADS account

What specific problems in your company were solved by this product?

Overall better search of our products and catogories through our eshops, very good analytics what are customers searching for, so we can promote specific items

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Electrical/Electronic Manufacturing

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It improves visitor engagement.
  • It makes the customer journey faster.
  • It increases conversion rates.
  • It provides effective reporting and analytics tools.
  • Its vendor provides ongoing development and support.

PRICING & COSTS

What was the cost of implementing this product?

with work of our developers it was about 500€

What is your total annual cost for using this product?

aprox. 900 € per 1 eshop per year

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

Yes , about 20%

FEATURE DETAILS

Relevant tuning
4
very good
Insights
5
amazing
Marketing
5
amazing
Relevant recommendations
5
amazing
Autocomplete
5
amazing
SEO influencer
5
amazing
Reporting
5
amazing
Guided navigation
5
amazing
Smart banners
5
amazing
Page ranking
5
amazing
Categories
5
amazing
Quicklinks
5
amazing
Blacklist
5
amazing
Spell check
5
amazing
Keyword highlights
5
amazing