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User review of Luigi’s Box

Your search will be better!

- by Michal Rybar

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

You will get better search results very quickly + many statistics and will be able to set up some functions very easily

What aspects are problematic or could work better?

I didnt discover any, because I use Luigi only few months

What features/services would you like to see in future versions of this product?

Not able to answer :(

What specific problems in your company were solved by this product?

Internal search on the company website is able to provide better results, more quickly and some special functions, like work with synonyms is better than before

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Banking

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It improves visitor engagement.
  • It makes the customer journey faster.
  • It provides effective reporting and analytics tools.
  • Its vendor provides ongoing development and support.

PRICING & COSTS

What was the cost of implementing this product?

I dont know

What is your total annual cost for using this product?

I dont know

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

I dont know

FEATURE DETAILS

Relevant tuning
4
very good
Insights
3
ok
Marketing
3
ok
Relevant recommendations
4
very good
Autocomplete
4
very good
SEO influencer
3
ok
Reporting
4
very good
Guided navigation
4
very good
Smart banners
3
ok
Page ranking
4
very good
Categories
4
very good
Quicklinks
4
very good
Blacklist
3
ok
Spell check
4
very good
Keyword highlights
4
very good