** DO NOT RECOMMEND THEIR SERVICE OR APP**

What are the best aspects of this product?

Horrible - all paid for - if you're willing to pay those prices.

What aspects are problematic or could work better?

You need to pay premium prices in order to get anything.

What features/services would you like to see in future versions of this product?

** DO NOT RECOMMEND THEIR SERVICE OR APP**

Nowhere on the website do you mention that all videos or any social media templates are premium products that require extra payment.

On your homepage and videos you mention that they are available for paid plans- not premium plans.

When I paid $9.99 for a plan - you advertise "perfect for social media" - however the templates and premium layouts are all extra cost.

In your promoted videos - you mention that the service offers quite a bit where that isn't returned for a normal customer.

1. I cancelled my membership after a few minutes - without downloading or using your service it was very difficult to use and was very limited.

2. I was not able to use it for the purposes it was desired.

3. Upon requesting my cancellation my membership was immediately terminated on your end - I was not given a choice to keep the membership while the payment is valid (for a whole month) - therefore since you cancelled the membership instantly upon cancellation I should be entitled to my refund.

If you do not issue a refund, I will continue to leave negative reviews (on all stores and places of reviews including iTunes, Google Play) for the service you did not deliver.

What specific problems in your company were solved by this product?

** DO NOT RECOMMEND THEIR SERVICE OR APP**

Nowhere on the website do you mention that all videos or any social media templates are premium products that require extra payment.

On your homepage and videos you mention that they are available for paid plans- not premium plans.

When I paid $9.99 for a plan - you advertise "perfect for social media" - however the templates and premium layouts are all extra cost.

In your promoted videos - you mention that the service offers quite a bit where that isn't returned for a normal customer.

1. I cancelled my membership after a few minutes - without downloading or using your service it was very difficult to use and was very limited.

2. I was not able to use it for the purposes it was desired.

3. Upon requesting my cancellation my membership was immediately terminated on your end - I was not given a choice to keep the membership while the payment is valid (for a whole month) - therefore since you cancelled the membership instantly upon cancellation I should be entitled to my refund.

If you do not issue a refund, I will continue to leave negative reviews (on all stores and places of reviews including iTunes, Google Play) for the service you did not deliver.

Are you a current user of this product?

No