What are the best aspects of this product?
Where do I start? The tool has all we'll ever need for features, the response rates on our automation are phenomenal, our sales reps really like the realtime alerts and activity views. The support and onboarding are awesome.
What aspects are problematic or could work better?
I'd like to be able to create audiences in Google Adwords based on our openers.
What features/services would you like to see in future versions of this product?
The ability to port our openers to Google Adwords and other applications.
What specific problems in your company were solved by this product?
We were paying top dollar for Marketo and not using all the features. So this is less expensive. Plus since it is easier to use we're getting more automation sequences up with less time. We also solved the challenge of poor support.
Are you a current user of this product?
How long have you been using this product?
What is your company size?
What is your industry?
Did your company use a different software before this one?
What software did you use before?
Why did you decide to change it?
Cost and support where the biggest factors. Marketo was too much. Before that we used Mailchimp and Constant Contact .. they did not have enough features.
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
All in cost was less than $750 to get started
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?
Yes, 10% for a yearly subscription.