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ManageEngine ADSelfService Plus Review

ManageEngine ADSelfService Plus
Our score: 8.5 User satisfaction: 100%

What is ManageEngine ADSelfService Plus?

ManageEngine ADSelfService Plus is a very secure, web-hosted end-user password reset management solution. This platform gives users an extremely reliable tool to help them perform self service password reset , self service account unlock, and employee self update of personal details (telephone numbers, addresses, emails, etc.) directly in Microsoft Windows Active Directory. Administrators love the ease of use when it comes to automating password resets, and the account unlocks they can perform while managing the optimization of expenditures help desk calls entail. For most of these operations, advanced IT knowledge won’t be required.

This is, in short, how ManageEngine ADSelfService Plus helps in a massive scale to remove a leading source of help desk calls and the related expenses, and how it automates password resets and account unlocks. This functionality enhances dramatically employee productivity, enabling everyone in the team to channel their skills and efforts to more important matters. As the admin, you can rely on the fact that all corporate data is stored in a secure location, and protected from all types of misuse.

ManageEngine ADSelfService Plus comes with an extensive set of features to look for in a password reset management. The features include essential tools and applications such as Self Service Password Reset, Manage Account Unlock, and Password/ Account Expiry Notification to users. On top of that, ManageEngine AdSelfService Plus is built to work in compliance with Password Synchronizer, Update Personal information on AD. functionality, and an Employee Directory Search tool, to mention a few.

Overview of ManageEngine ADSelfService Plus Benefits

Studies have revealed that as much 30% of helpdesk queries pertain to password reset management and account lockout. With ADSelfService Plus, companies significantly lower the bulk of the most critical password tickets by delivering a secure, reliable, and robust web-based self service solution that their end users find easy to use.

With AdSelfService Plus, the end user can manage his passwords by himself and also make changes in his personal details in Active Directory without being a systems expert. The program also offers tight security while password resets via an enrollment and identity verification questionnaire.

AdSelfService Plus is a tool  that greatly empowers an end user to self reset his domain password in Windows Active Directory, even via remote means. They can do using a web browser, even without IT-Helpdesk assistance. The product allows a domain user to self unlock his domain account (in case of a lock-out) through a web browser and even via different remote machines.

ADSelfService Plus captures all the password resets and updates in Active Directory, and synchronizes the same across other IT systems that are associated to the account in real time. The same is also applicable to cloud applications.  Real-time password synchronization means users to don’t have to memorize multiple passwords, which greatly lowers the need to make password related help desk calls.  The system offers users quick and easy access to their Windows account (for self-service) immediately and from anywhere, anytime and from any device. ADSelfService Plus has Mobile Apps for Android, iOS, and other platforms for 24/7 self-service support to cater users who are always mobile and away from their desktops and laptops most of the time.

Overview of ManageEngine ADSelfService Plus Features

  • Self Service Password Reset.
  • Manage Account Unlock.
  • Password/ Account Expiry Notification to users.
  • Password Synchronizer.
  • Update Personal information on AD.
  • Employee Directory Search.
  • Active Directory Change Password.
  • Mobile Password Management.
  • Winlogon(CTRL+ALT+DEL) Password Reset.
  • Multi-factor Authentication.
  • Password Policy Enforcer.
  • Mail Group Subscription

ManageEngine ADSelfService Plus Position In Our Categories

Because businesses have their own business-related wants, it is only prudent that they steer clear of going for a one-size-fits-all, ideal system. Just the same, it is futile to try to stumble on such an app even among recognizable software solutions.
The right step to do can be to spell out the various vital aspects which demand deliberation like important features, budget, technical skill capability of the employees, organizational size, etc. Next, you must follow through the product research thoroughly. Go over some ManageEngine ADSelfService Plus evaluations and explore the other software programs in your shortlist in detail. Such detailed product investigation ascertain you stay away from unsuitable applications and select the system that has all the benefits you require company requires.

Position of ManageEngine ADSelfService Plus in our main categories:

TOP 200

ManageEngine ADSelfService Plus is one of the top 200 IT Management Software products

ManageEngine ADSelfService Plus is also listed in the following subcategories:

Each company has different needs and needs an application that can be customized for their size, kind of employees and buyers, and the particular industry they are in. For these reasons, no platform can proffer perfect functionality off-the-shelf. When you try to find a software product, first be sure what you require it for. Read some ManageEngine ADSelfService Plus IT Security Software reviews and ask yourself do you desire basic features or do you want complex features? Are there any industry-specific functionalities that you are searching for? Obtain the answers to these queries to assist your search. There are plenty of elements that you need to consider and these include your budget, particular business requirements, your company size, integration requirements etc. Take your time, check out a few free trials, and finally zero in on the system that offers all that you require to boost your company efficiency and productivity.

How Much Does ManageEngine ADSelfService Plus Cost?

ManageEngine ADSelfService Plus Pricing Plans:

Free Trial

Standard Edition

starts at $595

Professional Edition

starts at $1,195

Add-On SMS Gateway

starts at $595

ADSelfService Plus offers convenient pricing for enterprises of all sizes. ADSelfService Plus license is xml based and supplied to you through e-mail.

Standard Edition
  • 500 Domain Users            $595
  • 1000 Domain Users          $1,195
  • 1500 Domain Users           $1,545
  • 2000 Domain Users          $1,795
  • 3000 Domain Users           $2,395
  • 5000 Domain Users           $3,345
  • 7500 Domain Users            $3,945
  • 10000 Domain Users         $4,195
  • 20000 Domain Users         $5,395
  • 50000 Domain Users         $8,395
  • 100000 Domain Users       $9,995
  • Unlimited Domain Users   $14,995
Professional Edition (Annual Subscription)
  • 500 Domain Users           $1,195
  • 1000 Domain Users          $1,795
  • 1500 Domain Users          $2,145
  • 2000 Domain Users         $2,395
  • 3000 Domain Users          $3,345
  • 5000 Domain Users          $4,795
  • 7500 Domain Users           $5,995
  • 10000 Domain Users         $6,595
  • 20000 Domain Users         $8,395
  • 50000 Domain Users         $10,795
  • 100000 Domain Users       $12,995
  • Unlimited Domain Users   $19,995
Add-On SMS Gateway (Perpetual Model)
  • 2000 SMS Credits         $595
  • 5000 SMS Credits         $1,195
  • 10000 SMS Credits       $2,145
  • 20000 SMS Credits       $4,195
  • 50000 SMS Credits       $10,195
  • 100000 SMS Credits     $20,395

User Satisfaction

Positive Social Media Mentions 61
Negative Social Media Mentions 0

We realize that when you make a decision to buy IT Security Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ManageEngine ADSelfService Plus reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ManageEngine ADSelfService Plus. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • On Premise

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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ManageEngine ADSelfService Plus Comparisons

What are ManageEngine ADSelfService Plus pricing details?

ManageEngine ADSelfService Plus Pricing Plans:

Free Trial

Standard Edition

starts at $595

Professional Edition

starts at $1,195

Add-On SMS Gateway

starts at $595

ADSelfService Plus offers convenient pricing for enterprises of all sizes. ADSelfService Plus license is xml based and supplied to you through e-mail.

Standard Edition
  • 500 Domain Users            $595
  • 1000 Domain Users          $1,195
  • 1500 Domain Users           $1,545
  • 2000 Domain Users          $1,795
  • 3000 Domain Users           $2,395
  • 5000 Domain Users           $3,345
  • 7500 Domain Users            $3,945
  • 10000 Domain Users         $4,195
  • 20000 Domain Users         $5,395
  • 50000 Domain Users         $8,395
  • 100000 Domain Users       $9,995
  • Unlimited Domain Users   $14,995
Professional Edition (Annual Subscription)
  • 500 Domain Users           $1,195
  • 1000 Domain Users          $1,795
  • 1500 Domain Users          $2,145
  • 2000 Domain Users         $2,395
  • 3000 Domain Users          $3,345
  • 5000 Domain Users          $4,795
  • 7500 Domain Users           $5,995
  • 10000 Domain Users         $6,595
  • 20000 Domain Users         $8,395
  • 50000 Domain Users         $10,795
  • 100000 Domain Users       $12,995
  • Unlimited Domain Users   $19,995
Add-On SMS Gateway (Perpetual Model)
  • 2000 SMS Credits         $595
  • 5000 SMS Credits         $1,195
  • 10000 SMS Credits       $2,145
  • 20000 SMS Credits       $4,195
  • 50000 SMS Credits       $10,195
  • 100000 SMS Credits     $20,395

What integrations are available for ManageEngine ADSelfService Plus?

Password Synchronization / Single Sign On

Cloud-Based

Google Apps

Office 365 / Azure

Salesforce

Zendesk

Microsoft Dynamics CRM

Zoho

On-Premises

IBM i / AS400

Oracle E-Business Suite and Database

HP UX

OpenLDAP

AD LDS

SAP Netweaver

Single Sign On for Custom SAML Applications.

 

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Reviewed By Jenny Chang
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