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ManageEngine ADSelfService Plus Review

ManageEngine ADSelfService Plus
Our score: 8.5 User satisfaction: 100%

What is ManageEngine ADSelfService Plus?

ManageEngine ADSelfService Plus is a very secure, web-hosted end-user password reset management solution. This platform gives users an extremely reliable tool to help them perform self service password reset , self service account unlock, and employee self update of personal details (telephone numbers, addresses, emails, etc.) directly in Microsoft Windows Active Directory. Administrators love the ease of use when it comes to automating password resets, and the account unlocks they can perform while managing the optimization of expenditures help desk calls entail. For most of these operations, advanced IT knowledge won’t be required.

This is, in short, how ManageEngine ADSelfService Plus helps in a massive scale to remove a leading source of help desk calls and the related expenses, and how it automates password resets and account unlocks. This functionality enhances dramatically employee productivity, enabling everyone in the team to channel their skills and efforts to more important matters. As the admin, you can rely on the fact that all corporate data is stored in a secure location, and protected from all types of misuse.

ManageEngine ADSelfService Plus comes with an extensive set of features to look for in a password reset management. The features include essential tools and applications such as Self Service Password Reset, Manage Account Unlock, and Password/ Account Expiry Notification to users. On top of that, ManageEngine AdSelfService Plus is built to work in compliance with Password Synchronizer, Update Personal information on AD. functionality, and an Employee Directory Search tool, to mention a few.

Overview of ManageEngine ADSelfService Plus Benefits

Studies have revealed that as much 30% of helpdesk queries pertain to password reset management and account lockout. With ADSelfService Plus, companies significantly lower the bulk of the most critical password tickets by delivering a secure, reliable, and robust web-based self service solution that their end users find easy to use.

With AdSelfService Plus, the end user can manage his passwords by himself and also make changes in his personal details in Active Directory without being a systems expert. The program also offers tight security while password resets via an enrollment and identity verification questionnaire.

AdSelfService Plus is a tool  that greatly empowers an end user to self reset his domain password in Windows Active Directory, even via remote means. They can do using a web browser, even without IT-Helpdesk assistance. The product allows a domain user to self unlock his domain account (in case of a lock-out) through a web browser and even via different remote machines.

ADSelfService Plus captures all the password resets and updates in Active Directory, and synchronizes the same across other IT systems that are associated to the account in real time. The same is also applicable to cloud applications.  Real-time password synchronization means users to don’t have to memorize multiple passwords, which greatly lowers the need to make password related help desk calls.  The system offers users quick and easy access to their Windows account (for self-service) immediately and from anywhere, anytime and from any device. ADSelfService Plus has Mobile Apps for Android, iOS, and other platforms for 24/7 self-service support to cater users who are always mobile and away from their desktops and laptops most of the time.

Overview of ManageEngine ADSelfService Plus Features

  • Self Service Password Reset.
  • Manage Account Unlock.
  • Password/ Account Expiry Notification to users.
  • Password Synchronizer.
  • Update Personal information on AD.
  • Employee Directory Search.
  • Active Directory Change Password.
  • Mobile Password Management.
  • Winlogon(CTRL+ALT+DEL) Password Reset.
  • Multi-factor Authentication.
  • Password Policy Enforcer.
  • Mail Group Subscription

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

ManageEngine ADSelfService Plus Position In Our Categories

Knowing that companies have particular business needs, it is sensible that they steer clear of choosing an all-in-one, ”best” business program. Nonetheless, it is nearly futile to try to find such an app even among popular software solutions. The sensible step to undertake can be to tabulate the varied key functions that merit investigation including crucial features, pricing, technical skill aptitude of the users, organizational size, etc. Next, you must follow through the research to a full extent. Have a look at these ManageEngine ADSelfService Plus analyses and scrutinize the other software products in your shortlist in detail. Such comprehensive research makes sure you avoid unfit applications and choose the one which provides all the tools you require business requires to achieve growth.

Position of ManageEngine ADSelfService Plus in our main categories:

TOP 200

ManageEngine ADSelfService Plus is one of the top 200 IT Management Software products

ManageEngine ADSelfService Plus is also listed in the following subcategories:

Enterprises have different wants and requirements and no software solution can be just right in such a situation. It is useless to try to find a perfect off-the-shelf software system that fulfills all your business needs. The intelligent thing to do would be to adapt the solution for your special wants, employee skill levels, finances, and other factors. For these reasons, do not hurry and subscribe to well-publicized trendy applications. Though these may be widely used, they may not be the best fit for your specific wants. Do your homework, look into each short-listed system in detail, read a few ManageEngine ADSelfService Plus IT Security Software reviews, speak to the seller for explanations, and finally choose the application that provides what you want.

How Much Does ManageEngine ADSelfService Plus Cost?

ManageEngine ADSelfService Plus Pricing Plans:

Free Trial

Standard Edition

starts at $595

Professional Edition

starts at $1,195

Add-On SMS Gateway

starts at $595

ADSelfService Plus offers convenient pricing for enterprises of all sizes. ADSelfService Plus license is xml based and supplied to you through e-mail.

Standard Edition
  • 500 Domain Users            $595
  • 1000 Domain Users          $1,195
  • 1500 Domain Users           $1,545
  • 2000 Domain Users          $1,795
  • 3000 Domain Users           $2,395
  • 5000 Domain Users           $3,345
  • 7500 Domain Users            $3,945
  • 10000 Domain Users         $4,195
  • 20000 Domain Users         $5,395
  • 50000 Domain Users         $8,395
  • 100000 Domain Users       $9,995
  • Unlimited Domain Users   $14,995
Professional Edition (Annual Subscription)
  • 500 Domain Users           $1,195
  • 1000 Domain Users          $1,795
  • 1500 Domain Users          $2,145
  • 2000 Domain Users         $2,395
  • 3000 Domain Users          $3,345
  • 5000 Domain Users          $4,795
  • 7500 Domain Users           $5,995
  • 10000 Domain Users         $6,595
  • 20000 Domain Users         $8,395
  • 50000 Domain Users         $10,795
  • 100000 Domain Users       $12,995
  • Unlimited Domain Users   $19,995
Add-On SMS Gateway (Perpetual Model)
  • 2000 SMS Credits         $595
  • 5000 SMS Credits         $1,195
  • 10000 SMS Credits       $2,145
  • 20000 SMS Credits       $4,195
  • 50000 SMS Credits       $10,195
  • 100000 SMS Credits     $20,395

User Satisfaction

Positive Social Media Mentions 61
Negative Social Media Mentions 0

We realize that when you make a decision to buy IT Security Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ManageEngine ADSelfService Plus reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ManageEngine ADSelfService Plus. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • On Premise

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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ManageEngine ADSelfService Plus Comparisons

What are ManageEngine ADSelfService Plus pricing details?

ManageEngine ADSelfService Plus Pricing Plans:

Free Trial

Standard Edition

starts at $595

Professional Edition

starts at $1,195

Add-On SMS Gateway

starts at $595

ADSelfService Plus offers convenient pricing for enterprises of all sizes. ADSelfService Plus license is xml based and supplied to you through e-mail.

Standard Edition
  • 500 Domain Users            $595
  • 1000 Domain Users          $1,195
  • 1500 Domain Users           $1,545
  • 2000 Domain Users          $1,795
  • 3000 Domain Users           $2,395
  • 5000 Domain Users           $3,345
  • 7500 Domain Users            $3,945
  • 10000 Domain Users         $4,195
  • 20000 Domain Users         $5,395
  • 50000 Domain Users         $8,395
  • 100000 Domain Users       $9,995
  • Unlimited Domain Users   $14,995
Professional Edition (Annual Subscription)
  • 500 Domain Users           $1,195
  • 1000 Domain Users          $1,795
  • 1500 Domain Users          $2,145
  • 2000 Domain Users         $2,395
  • 3000 Domain Users          $3,345
  • 5000 Domain Users          $4,795
  • 7500 Domain Users           $5,995
  • 10000 Domain Users         $6,595
  • 20000 Domain Users         $8,395
  • 50000 Domain Users         $10,795
  • 100000 Domain Users       $12,995
  • Unlimited Domain Users   $19,995
Add-On SMS Gateway (Perpetual Model)
  • 2000 SMS Credits         $595
  • 5000 SMS Credits         $1,195
  • 10000 SMS Credits       $2,145
  • 20000 SMS Credits       $4,195
  • 50000 SMS Credits       $10,195
  • 100000 SMS Credits     $20,395

What integrations are available for ManageEngine ADSelfService Plus?

Password Synchronization / Single Sign On

Cloud-Based

Google Apps

Office 365 / Azure

Salesforce

Zendesk

Microsoft Dynamics CRM

Zoho

On-Premises

IBM i / AS400

Oracle E-Business Suite and Database

HP UX

OpenLDAP

AD LDS

SAP Netweaver

Single Sign On for Custom SAML Applications.

 

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Reviewed By Jenny Chang
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