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User review of ManageEngine Mobile Device Manager Plus

Helps us manage tablets remotely

- by Adelia

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It offers a free version that allows us to manage up to 25 devices. It's great for us because we have budget limitations. The free version still provides high security level and various customization options for devices. Enrolling and setting up devices is also pretty easy. Aside from that, the app lets us clean up devices remotely.

What aspects are problematic or could work better?

Not all features are intuitive enough. Also, it took as several tries before being able to setup the devices at first.

What specific problems in your company were solved by this product?

We use ManageEngine MDM Plus to manage Samsung tablets which are donated to us for our project in a Children's Hospital during the covid-19 pandemic. The platform gives us the ability to manage the devices remotely, which has been very useful since we couln't have direct contact with the children for safety reasons. The software also help us secure the devices through its geofence feature.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.