It’s user-friendly and runs on almost any device

What are the best aspects of this product?

It offers multiple deployment options, which is convenient because I am able to enroll mobile devices using almost any device available. And when enrolling devices, the platform allows you to change the name of the device being enrolled which is useful for inventory control. Creating a profile is also simple, and even goes through various features and restrictions available. There's a vast, easy to comprehend information about every device. There's a remote alarm and geofence feature for locating devices with ease. Making changes in the devices is easy. On top of that, the platform is more affordable than most MDM products so it is ideal for SMBs.

What aspects are problematic or could work better?

We are using Kiosk mode and the Admin got no complete control over what can be modified. We cannot place icons in particular locations. Also, the admin cannot stop device users from moving the icons. In setup, the admin cannot keep the app open or stop it from being closed. Apart from that, not all features comes with a description so you still need to figure out what they are meant to do. The screen does not look sharp enough. Some applications did not install during deployment. Lastly, the support sometimes do not really understand our issues perhaps because of communication barrier.

What specific problems in your company were solved by this product?

We provide tablets for our hotel guests and this app helps us ensure that device settings won't be changed.

Are you a current user of this product?

No