I don’t think there’s anything better than this when it comes to monitoring

What are the best aspects of this product?

Quite frankly, I can't think of any other way to do my job now without this tool. My line of work involves monitoring internet users and their entry and exit of our network, and this software has been a godsend. I can develop customized alerts whenever the network is being slowed down because someone is eating up too much of it. My job has also become easier thanks to the tool's centralized console, where the interface and device monitoring is a breeze. Bandwidth management is similarly easy with this tool. I have also gained the tools required to look at unknown sources or unexpected traffic and use Netflow data to verify them.

What aspects are problematic or could work better?

I have to admit that this tool can be a little intimidating for users who may not be as familiar with consoles of this type. This software can be complicated for novice users and has no experience in this type of console; it requires previous training that allows them to take advantage of all the same functionalities. Although the graphic interface is nice and intuitive, I think it deserves a refresh in its image because I sometimes get lost with so many options and functions, which are not bad, but it would be nice to have a better point of view to be able to exploit them properly.

What specific problems in your company were solved by this product?

This tool has become so useful for me that it is always open on my work desk. We are no longer overwhelmed by multiple clients because this allows us to manage all of their traffic effectively. Alerts help us stay on top of traffic, which is a great feature on top of the connections we can establish with external systems.

Are you a current user of this product?

Yes