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User review of ManageEngine OpManager

No other monitoring software can match

- by Brady

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

There are so many things to like about this tool. For one thing, it was so easy to install this. I don't think it took even more than 30 minutes? Once it is installed, it worked like a charm. It didn't matter what the operating system was, and this tool could effectively monitor both our physical and virtual servers, just as long as it had the details for the device or machine. It was so great to look at the information it showed you. This tool delivered for us, even if our network was just a small one, by showing us what exactly goes on in our network. I also liked that this tool gives us the option to monitor a lot more, even if, right now, we only need to keep track of two network interfaces. I was also grateful that this tool could configure Netflow into your router for you if you couldn't figure it out on your own. I can easily see this tool growing alongside our business as we move forward.

What aspects are problematic or could work better?

One thing I think they can improve on is the backup process. Right now, the only way to do it is manually, and I think that just sets you up for a lot of mistakes. I hope that upcoming versions of this software will have an automatic backup feature instead so that I have one less thing to worry about doing.

What specific problems in your company were solved by this product?

We are no longer blind when it comes to spotting issues in our network. It has helped us to become aware of them immediately, allowing us to solve them just as quickly.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.