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User review of ManageEngine OpManager

Performed reliably and consistently

- by Jerald

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

When it comes to security and accessibility, I think very few have this software beat. I am impressed with its extensive reach since it can monitor printers, virtual machines, LAN controllers, firewalls, switches, routers, and anything controlled by those devices and software. Another thing that won me over is the flexibility of this software. I've physically and virtually monitor several different servers, and I can do it with either a Linux or Windows operating system. Adjustments are also easy to do because real-time monitoring of networks is possible with this software. This software being customizable is another big plus as tools can be added to panels whenever needed. Real-time alerts are also possible thanks to the multiple thresholds provided by this software.

What aspects are problematic or could work better?

One area of improvement I can suggest is better graphic user interfaces and more details in widgets and control panels. I'd really appreciate seeing real-time orders being given detailed divisions on the panels, as well as more detail on the date being monitored.

What specific problems in your company were solved by this product?

This software has definitely solved a problem with finding the causes of problems before they even start. The detail it has provided us regarding these root causes has helped us immensely when we are formulating solutions. The bevy of tools and widgets that have become available to us has also helped us get an overview of the latency, metrics, and possible fluctuations with the IPs and data uses we're monitoring.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.