Plus points on the flexibility

What are the best aspects of this product?

The adaptability of this software is commendable. There are so many things you can use it for once you've thoroughly understood it. For instance, I can't describe how great it was to have a workflow triggered by an event.

What aspects are problematic or could work better?

Updates should make the software better, but what I've found is that it just messes up what we already have set-up. I think that this is something they should look into seriously. On the bright side, the support team has been helpful, like no other and should be commended.

What specific problems in your company were solved by this product?

Monitoring has become easier ever since we started using this software.

Are you a current user of this product?

Yes