Round-the-clock monitoring

What are the best aspects of this product?

It stacks up well when you compare it to other similar types. It is more accurate than other software, and a bonus is that it is quite user-friendly. I think the features for network management pass muster and configuring, monitoring, and setting alarms can be done easily. I was also impressed at the quick feedback it address. I also appreciated how it has helped us free up some bandwidth by finding applications that eat up a lot of it.

What aspects are problematic or could work better?

There are also several issues that I'd like to address. For one thing, the updates for this software could be more affordable, because currently, they are a bit expensive because of the functions that come with the changed license. I've also experienced some slowness whenever I move between applications. This software could again do well to streamline the process of setting up alarms. I also found it tedious to clear the entire browser cache because of some issues we encountered.

What specific problems in your company were solved by this product?

With this, we've been able to rest easy because the alerts we have set up has allowed us to stay on top of any developments. The parameters we have in place will enable us to know of any problems before they become big.

Are you a current user of this product?

No