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User review of ManageEngine OpManager

The monitoring is exceptional

- by Anjali

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I found this software to be remarkable. With it, I've been able to get outstanding monitoring and high-quality monitoring reports. The accuracy I get from these reports is something I am grateful for. The tools equip me well. Using it is such a joy.

What aspects are problematic or could work better?

Learning how to use all of the functions and even configuring them properly can take quite some time. You have to put in all of that time because you won't get the results you want otherwise. But once you've overcome that, the functions are exceptional, and the monitoring is top-notch.

What specific problems in your company were solved by this product?

We are never surprised by any developments that happen on the servers that we monitor because the top-notch monitoring allows us to manage these servers and immediately follow-up if anything happens effectively. Overall, we've seen a good return on the time and money we've invested in it and can see ourselves using it to develop the servers we monitor.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.