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User review of ManageEngine OpManager

Wish it was more user-friendly

- by Moses

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

First off, it is really great that this program comes with a free trial. I appreciate that while there is only a single interface that you use to monitor network traffic, you can customize it to be as straightforward or as complicated as you want. It has also helped me easily view exports from Netflow and a number of other programs.

What aspects are problematic or could work better?

If I look at the bigger picture, my complaint about this tool is not really that big a deal. But I do wish that they returned back to the old user interface that they had. It takes a bit of a learning curve to effectively use the new one, and I miss it. That said, it is a minor complaint compared to what the tool does for me.

What specific problems in your company were solved by this product?

Before we started using this tool, we experienced some network connectivity issues, as reported by our employees. Because of the multiple functions and projects our employees are working on, network connectivity problems can be a huge setback. Thanks to this tool, we can now quickly locate the problem and resolve it for our employees.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Health, Wellness and Fitness

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.