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User review of ManageEngine Password Manager Pro

It’s not as intuitive. But does its job well.

- by Cristina

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Fantastic for its pricing. It does what a majority of its competitors do. I was able to configured it in discovering AD PCs as well as users. In the middle of its discvoery, it seeks out tasks scheduled and local services in all servers, and running under-serviced account privileges (domain or local).

What aspects are problematic or could work better?

I may appear to be biased since I came from Secret Server, but this product actually makes use of definitions and steps that are both confusing and non-intuitive. I feel there's a flaw in their permissions/ownership/sharing. As a result, configuration tends to be a burden. Resources are imperative, but if that group happens to be in someone else's ownership, then expect the password reset to be flimsy and fail.

What specific problems in your company were solved by this product?

The primary issue that was resolved is password management and user access privileges. Accounts on the local server and domain privileged accounts rarely made a rotation since no one has a clue where the accounts may have been utilized. PMP is able to unearth such links automatically. It does a great job in handling them really well.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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