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User review of Mapbox

Happy non-profit partners

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We use vector map tiles extensively and appreciate their responsiveness and the ability to update the styling client side.

What aspects are problematic or could work better?

At times, we have had a hard time navigating the documentation. Also, it would be nice if there was a way to backup tilesets. I know this functionality has been in the works, so I apologize if it is already in existence and I am unaware.

What features/services would you like to see in future versions of this product?

Tileset backups.

What specific problems in your company were solved by this product?

We have used Mapbox to scale up our online map products to the national level and without requiring clients to download large geography files.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Research

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

ESRI and open maps

Why did you decide to change it?

Cost and responsiveness of vector tiles

Are you satisfied with the change?

yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to enhance efficiency and minimize expenses.

PRICING & COSTS

What was the cost of implementing this product?

Free as non-profit partners

What is your total annual cost for using this product?

~$1000

Did you get any discount for this product? How much?

Free to start. Now 70% off.

FEATURE DETAILS

Labeling
3
ok
Map creation
4
very good
Territorial mapping
4
very good