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User review of Market Maker

Not worth it

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
2 out of 7
Very unlikely
COST EFFICENCY
2out of 7
Very poor
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
2out of 5
mediocre

PROS & CONS

What are the best aspects of this product?

Complete inclusive CRM is promised on your call, which is great in theory.

What aspects are problematic or could work better?

I wasted nearly $20k with this company to not get a single lead that was viable over the course of a year. Upon setup, it was pulling teeth to make my landing page functional/aesthetically pleasing; I gave them multiple photos of my properties in my market and for some reason I got one uploaded, and highly pixelated. They didn't reserve the URL I requested, so I had to front that as well. I went through several success managers to have nothing come of any requests; they love to give lip service to make you feel acknowledged. They never could itemize the monthly ad spend, which is $500.00 in addition to the $1,000 monthly fee (that was a nice surprise as well). When I would finally get appointments, the clients were checked out because the ads they post on your behalf are completely misleading. Every time I called customer support, they assured me things would change in a month, or the engineers would fix the issues. Did I get a cent back? Absolutely not. I had to stop payment on my card to stop them.
Real estate is a relationship building business, products like this by roping clients in by deceit both jeopardizes an agent's reputation as well as your account balance.

Are you a current user of this product?

No

No information provided by the reviewer.

FEATURE DETAILS

No information provided by the reviewer.