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User review of Maropost Marketing Cloud

Maropost is a strong and intuitive platform

- by Lana

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The automation tool is very powerful and visible feature of this platform. Maropost is user-friendly, easy to set up and full of new features. I hope they will implement SMS and Push notifications. Email-related automations are perfect tool for running your marketing campaigns. You should use contact tagging feature when you run the marketing automation. I love the platform’s innovative delivery tools, the web tracking scripts, backlist checker, segmentation, landing page and form builder. Also, there is an easy way to select lists while the message creation process is running.

What aspects are problematic or could work better?

I don’t like when I create content because I need to create it in a separate area from the message workflow. Also, I believe that the testing tool is a waste of time when it comes to manually creating pieces of content. The UI has bugs. I have to say that I don’t have great opinion for their customer team, they seem like untruthful, not very helpful, pushy, short tempered and even sales-quota oriented.

What specific problems in your company were solved by this product?

I was searching for more innovative, agile, intuitive and forward thinking platform. Marapost met all my needs thanks to its wonderful features.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.