Easy to understand and works as intended

What are the best aspects of this product?

When I started using this platform, it really made spa management easier and more efficient for me. There are a number of things I like about it, such as it is cloud-based and very user-friendly. I am also impressed how clients lists can now be accessed from a central location, which has made my work easier to do. I also like their features for financial and employee management, as well as their billing tools. Their marketing and product management is also something that I appreciate.

What aspects are problematic or could work better?

A better-looking interface is something that they could work on because the current one looks boring. It can use a splash of color to brighten up. While I liked that their dating portal could be linked to our business website, I think a better solution would be if they provided us with an app instead. I'd like to see these points included in their future versions.

What specific problems in your company were solved by this product?

Customer care and planning have improved dramatically since we employed this tool. We've also managed to increase the visibility of our brand with the marketing campaigns we've been able to roll out thanks to this tool. Another thing that has improved is our team's productivity, thanks to all the features that we've been able to utilize. While I don't think this tool is extraordinary, it does delivers on what it can.

Are you a current user of this product?

Yes