Excellent Product and Supporting team

What are the best aspects of this product?

What I like the most is that now resource planning can be conveniently accessed by anybody in the organisation! Microsoft Project was being used for resource planning till now but now with Mavenlink, we have realised how complex the whole process was. After having an excellent experience of resource planning in Mavenlink, our senior managers literally said that they just can’t believe they were doing it any other way.
One more thing that really impressed me is the support that you will get from the support team of Mavenlink for anything from getting your queries answered, giving importance to possible feature upgradations to providing feedback on the roadmap of product. You can always count on them getting your voice heard for help and support.

What aspects are problematic or could work better?

Some functionality issues arose in project planning which were difficult to resolve in the beginning but then were solved through alternative solutions and training program. As I had the responsibility of being a project manager and also one of the main Mavenlink Admins, I gave a lot of acknowledgement about Mavenlink on this issue and they paid attention to it. I am happy to know that soon there will be lot of changes! Even without the changes it is surely adaptable, great to use and much more approachable when compared to having a .mpps present in the whole file system

What specific problems in your company were solved by this product?

The issues with the resource planning and disoriented project plans are being resolved by us. There has been a great boost in our reporting capabilities on real project durations in comparison to the planned.

Are you a current user of this product?

Yes