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User review of Mavenlink

“love this brand!”

- by Anne

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It is great to have just one tool for project management, tracking time and invoicing along with the feature of customization of items without paying any extra cost for it. The thing we love the most is the support team at Mavenlink. The team is always very helpful and responsive towards the feedbacks shared by us and always works in the direction of fixing things and providing updates. The updates are given on a monthly basis to every kind of feature; whether its a small feature or a bigger one. Thus, the updates are speedily available and there is no need to wait for years, for a better feature. The work is never disturbed by the updates as they are very easy and spontaneous improvements to the system. The team is excellent to work with, especially the agent named Jacquie.

What aspects are problematic or could work better?

At times, just like any other product, bugs might be faced but they’re fixed and responded to, in a very great way.

What specific problems in your company were solved by this product?

With Mavenlink, time tracking has now become a part of the project management and invoicing systems. The visibility is great and detailed and people are becoming more efficient with the help of saved time. The client billable is handled efficiently rather than wasting more time on producing it.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.