What are the best aspects of this product?
The best thing about this system is Resource Planning. We have been searching to find a perfect tool for project management and resource planning and as we came across Mavenlink, we could say that it was the only tool that paid special heed to Resource Planning. Mavenlink offers a great view for master planning through a person or project and you can easily evaluate diverse projects to notice the opportunities or capacity risks. With the easily accessible and updated resource information, things have turned out to be great for the departmental heads and senior managers. The other good feature is customer reporting. The insights custom reporting has helped us take the advantage of the data stored by Mavenlink. The unique reports are excellent and it even gets better when you get to choose what your data must show you.
With Mavenlink, we have always felt like we’re partners with the system and not the customers. They are always supportive and helpful when it comes to having feedback on the updated features and they give priorities to finding solutions to our troubles.
What aspects are problematic or could work better?
We have come across some small issues in the usability of the system and if these are fixed, the daily tasks would become more effective. The support team has realised this and these issues would shortly be fixed. It would also be easier if the management of search parameters is done with the help of URL as this way, a specific research can be linked or shared easily. It is available only in a few searches.
What specific problems in your company were solved by this product?
We have been searching for a tool that can help us in making the information of resource planning and tracking projects much more consistent and easily reachable. And Mavenlink has been the best suited tool for this and much more. The visibility has been greatly influenced and now everyone has the knowledge about the places to look for, to know about budget of a project and the duration it has been assigned for.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Information Technology
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
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