User review
of Memsource
Could be better
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Maybe
4 out of 7
COST EFFICENCY Acceptable
4out of 7
OVERALL IMPRESSION ok
3out of 5
EASE OF USE mediocre
2out of 5
CUSTOMER SUPPORT ok
3out of 5
PROS & CONS
What are the best aspects of this product?
Availability both in the Internet browser and desktop version; familiar interface of CAT tools.
What aspects are problematic or could work better?
Tags adding, synchronization of desktop and online versions of app.
Access to memsource cloud without having jobs in progress when account is desactivated;
Speed of scrolling.
What features/services would you like to see in future versions of this product?
Add search of words in translation memory, edit of TM as a separate line with the "projects", "jobs" and "setup".
Add an option to upload TM from other projects.
What specific problems in your company were solved by this product?
Translation of the text with the use of provided TM from Vietnamese to English language.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Translation and Localization
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
SmartCAT
Why did you decide to change it?
The manager told me to use it
Are you satisfied with the change?
No
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It assisted us to communicate effectively with global prospects and customers.
PRICING & COSTS
What was the cost of implementing this product?
I don't know
What is your total annual cost for using this product?
I don't know, it was provided by the manager
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
It was provided for me for free by manager
FEATURE DETAILS
Technical Features
Automatic language recognition very good
4
Batch file translation mediocre
2
Automatic spell checker mediocre
2
Smart translation memory mediocre
2
User dictionaries very poor
1
Real-time translation updates mediocre
2
Visual aid for software translation very poor
1
Automatic translation mediocre
2
