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User review of Method:CRM

A comprehensive tool that stores so much customer information

- by Faye

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Method CRM is quite comprehensive. It can store so much customer information, is customizable, and the search capabilities are very good.

What aspects are problematic or could work better?

I encountered some problems with consistency in integration with QB's online. We always have problems with it running on our Citrix server and losing connection with QB's. We have to constantly get a hold of our IT guys to re-sync them. It may be caused by few issues and might not just be because of Method itself.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Environmental Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.