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User review of Method:CRM

Amazing CRM for a Sales Department

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

As a sales rep this is a very useful tool for me and my company. The ability keep on top of transactions of each customer and see when they last purchased is a great help. We use the Activities as a great way to notate all interactions with our customers to keep everyone on the same page. This is a great tool to help any sales team improve their sales opportunities and in an efficient manner.

What aspects are problematic or could work better?

Some of the online tutorials/guides do not contact a lot of detail around their subjects. We have also been experiencing issues with Syncing between Quick Books and Method, but have not fully determined the issue.

What features/services would you like to see in future versions of this product?

I am highly interested in seeing what the new Gmail App will be like.

What specific problems in your company were solved by this product?

CRM has helped our company improve internal communication on each customer.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Furniture

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to store and organize information about our customers in a more efficient way

FEATURE DETAILS

No information provided by the reviewer.