Director of On-Site Services

What is your role with this product?

• I use it myself

How long have you been using this product?

Less than 1 year

What is your company size?

1-10 Employees

What is your industry?

Health, Wellness and Fitness

Did your company use a different software before this one?

Yes

What software did you use before?

It was a CRM attached to our website designed by the web company.

Why did you decide to change it?

It was so complicated to use

Are you satisfied with the change?

Yes very

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

How did using this product affect your business goals?

• It allows us to store and organize information about our customers in a more efficient way
• It allows us to synchronize customer data between departments and teams
• It allows us to automate out sales and marketing related processes
• It offers us detailed analytics that lets us plan our future strategies more efficiently

What was the cost of implementing this product?

I am not sure, the owner did that.

What is your total annual cost for using this product?

about $2,200

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

Not sure