Impressed with the customer support

What are the best aspects of this product?

The ability to set follow-ups for myself and my colleagues, the integration with QuickBooks, and the customer support.

What aspects are problematic or could work better?

Sometimes it doesn't function with my Gmail as it should.

What features/services would you like to see in future versions of this product?

I would love to be able to set follow up dates by choosing X number of days, months, or weeks rather than by a calendar date.

What specific problems in your company were solved by this product?

Not knowing what other colleagues had taken care of previously with a client.

Are you a current user of this product?

Yes