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User review
of Method:CRM
Method CRM has saved my company so much time and money. Thanks!
-
by Michael Ruffolo
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Allows my reps to enter orders into Quickbooks from anywhere...even when traveling and from their smartphones
What aspects are problematic or could work better?
The ability to easily modify the layout and add fields
What features/services would you like to see in future versions of this product?
The ability to easily modify the layout and add fields
What specific problems in your company were solved by this product?
Order entry into Quickbooks
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Computer Games
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
PRICING & COSTS
What was the cost of implementing this product?
$200/month
What is your total annual cost for using this product?
$2400/yr
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
?
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management amazing
5
Customer Management amazing
5
Task Management amazing
5
Contract Management amazing
5
Order Management amazing
5
Analytics
Reports very good
4
ROI Analytics very good
4
Integrations
API amazing
5
Calendar & Contacts Sync amazing
5
Export & Import of Data amazing
5
Available Integrations amazing
5
Social Network Integration amazing
5
Customer Service
Call Center Tools amazing
5
Issue Tracking amazing
5
Support Portal amazing
5
Knowledge Base Management amazing
5
General Features
Collaboration Features amazing
5
Dashboard amazing
5
Overall Performance amazing
5
Access & Role Management amazing
5
Mobile Support amazing
5
Customization mediocre
2
File Management amazing
5
