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User review of Method:CRM

Method CRM has saved my company so much time and money. Thanks!

- by Michael Ruffolo

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Allows my reps to enter orders into Quickbooks from anywhere...even when traveling and from their smartphones

What aspects are problematic or could work better?

The ability to easily modify the layout and add fields

What features/services would you like to see in future versions of this product?

The ability to easily modify the layout and add fields

What specific problems in your company were solved by this product?

Order entry into Quickbooks

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Games

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to synchronize customer data between departments and teams
  • It allows us to automate out sales and marketing related processes

PRICING & COSTS

What was the cost of implementing this product?

$200/month

What is your total annual cost for using this product?

$2400/yr

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

?

FEATURE DETAILS

Sales & Marketing Automation

Sales Opportunity Management
5
amazing
Customer Management
5
amazing
Task Management
5
amazing
Contract Management
5
amazing
Order Management
5
amazing

Analytics

Reports
4
very good
ROI Analytics
4
very good

Integrations

API
5
amazing
Calendar & Contacts Sync
5
amazing
Export & Import of Data
5
amazing
Available Integrations
5
amazing
Social Network Integration
5
amazing

Customer Service

Call Center Tools
5
amazing
Issue Tracking
5
amazing
Support Portal
5
amazing
Knowledge Base Management
5
amazing

General Features

Collaboration Features
5
amazing
Dashboard
5
amazing
Overall Performance
5
amazing
Access & Role Management
5
amazing
Mobile Support
5
amazing
Customization
2
mediocre
File Management
5
amazing