So easy to use and implement, fully customization

What is your role with this product?

• I manage other people who use it

How long have you been using this product?

Less than 1 year

What is your company size?

11-50 Employees

What is your industry?

Construction

Did your company use a different software before this one?

Yes

What software did you use before?

SalesForce ImproveIT360

Why did you decide to change it?

QuickBooks synchronization was only one way

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2C

How did using this product affect your business goals?

• It allows us to store and organize information about our customers in a more efficient way
• It allows us to solve our customers problems faster and in a more efficient way
• It allows us to synchronize customer data between departments and teams
• It allows us to automate out sales and marketing related processes
• It offers us detailed analytics that lets us plan our future strategies more efficiently

What is your total annual cost for using this product?

9600 approximately

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No