Valuable data are more accessible for everyday operations

What are the best aspects of this product?

The history data records that Metrilo stores is very helpful. This is great for compelling old customers to make new purchases, automating responses to specific behavior, as well as intuitively collect customer reviews and feedbacks. It is efficient for bolstering repeat purchase too, since the tool helps us track previous purchase and when they repeat shopping.

What aspects are problematic or could work better?

I want specific reporting features to come with exporting capabilities. The user support team has told me that such feature is coming on future releases.

What specific problems in your company were solved by this product?

User experience is superior on Metrilo. It shows complex data on an easy to understand manner. Its targeted emailing feature is very user friendly too.

Are you a current user of this product?

No