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User review of MicroStrategy

Excellent BI software, but needs plenty of technical resources for effective use

- by Allison

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

MicroStrategy offers a powerful report delivery system named distribution services. It is well developed and mature for a company. Top features include useful web portal, dashboarding, advanced metrics, and sophisticated in-memory cubes. The system is less buggy and crashes much less compared to other popular BI apps.

What aspects are problematic or could work better?

You need many full-time employees to set up the repository and manage the product. It takes time to learn to use the app and you need the services of a qualified data warehouse engineer to use it effectively. Plus, the pricing packages are expensive.

What specific problems in your company were solved by this product?

I use MicroStrategy to deliver dashboards and reports for business ops. The tool helps me deliver analytics every day to senior management and major stakeholders.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.