Simple and powerful but just like anything else, it also got flaws

What are the best aspects of this product?

I already have a Google Drive so getting started with this app was just a breeze. I love that it offers an option of whether to use it individually or enable it for the whole Google apps domain (I chose the former btw). It has an undo which is mapped to Ctrl-Z and spontaneously attaches nodes when they are dragged around or onto each other.

What aspects are problematic or could work better?

If you want to add MindMup to your G Suite as an individual application, be careful not to click the “recommended” get started button because it would install the app for your entire G Suite domain which is what happened to us. This may not be a big deal for end users but for G suite administrators, there’s just many risk. You must examine the product first and know the security implications before enabling it for your entire Google applications domain.

Also, there is a limited knowledge base. We are able to find some “Tips and Tricks” buried in the help menu are sparse and static. There is also the guide on how to manage tasks and projects utilizing the progress sidebar but when we click the link, it redirects us to a long html page containing a few features. If you love exploring things, Mindmup would be great because there’s no quick start, introduction, or tutorial available when you get started with the system. We figure things out by ourselves and fortunately was able to learn how this tool works.

What specific problems in your company were solved by this product?

We used this tool to create charts in node or child node format like for organizational charts, progress, or projects and it is effective. It supports multi or single user collaboration and works well with Google Drive. It comes with a free and paid version. The organizational price is a hundred dollar a year, all users included. I think this price is already reasonable, in fact, pretty affordable for huge businesses. Lastly, it eliminates the need for Windows installers as well as permissions.

Are you a current user of this product?

No