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User review of Minitab

Previous versions were great, v19 is a step backward

- by Doug Angle

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
3out of 7
Poor
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
2out of 5
mediocre
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Minitab in general is a great program. It covers statistical techniques very well, handles large data sets, and the macro language covers anything I couldn't do using the extensive menu options.

What aspects are problematic or could work better?

Minitab 19 is a significant downgrade. I'm no longer able to do many of the things I found most useful. For example, I can generate multiple graphs at once, but can't arrange or view them on the screen, a function that used to be one of it's highlights. I can't even see a graph i full screen. Attribute R&R no longer displays the types of assessment errors; only summary data.

Further, I use this to teach Six Sigma courses, and now need to revise all my training material because the appearance and use interface has changed significantly, without any apparent benefit.
Help files used to be included in the program install, but now link to a web portal. When teaching at a client facility, I sometimes don't have web access. Searching help returns results on previous versions which are no longer applicable.
I'm very disappointed in the cost to upgrade, only to lose functionality.

What features/services would you like to see in future versions of this product?

Restore many of the functions from previous versions:
- the awesome ability to manage graphs
- in-app help files
- comprehensive analysis of error types in AR&R
- restore the session window as previous versions
Aside from that, PCA and PLS should be able to handle missing data. They currently do not.

What specific problems in your company were solved by this product?

I primarily use Minitab in teaching Six Sigma. My clients find it easy to use and the menus intuitive, such that I can talk about the statistic without having to focus on how to use the software. In my own analysis, I've sometimes needed the full capability of 4000 columns and some of the more sophisticated analytical techniques.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Professional Training & Coaching

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us conduct interactive sessions with business users.

PRICING & COSTS

What was the cost of implementing this product?

$2500

What is your total annual cost for using this product?

$1000

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Dashboards
3
ok
Drill down and roll up
5
amazing
Flexible data sources
4
very good
Security
5
amazing
Data visualization
5
amazing
Self-service
5
amazing
Managed Query Environment (MQE)
4
very good