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User review of MirrorFly

A-grade chat SDKs along with great technical support

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

The chat SDKs are well-written documentation which undergo timely updates and I think that’s a major factor for my business.

What aspects are problematic or could work better?

over all the product is good, I am satisfied with that I dont have any specific requirements.

What features/services would you like to see in future versions of this product?

We have been consecutively upgrades the products

What specific problems in your company were solved by this product?

to bring the communication experience for business to business

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Banking

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

IM & Chat

Instant Messages
5
amazing
Uploads
4
very good
File Sharing
5
amazing
Drag-and-Drop
4
very good
Coworker Status
5
amazing
Tagging
3
ok
Conversation History
5
amazing
Personal & Group Chats
4
very good
Comments & Links
4
very good
Screen Sharing
5
amazing
Searching Filters
4
very good
User Profiles
4
very good
Multimedia
4
very good
Synchronization
4
very good
Privacy
5
amazing

Platform

Performance & Reliability
5
amazing
Reporting & Analytics
5
amazing
API/Integrations
5
amazing
Customization
4
very good
Mobile App
5
amazing
Support
5
amazing
Security
4
very good
User, Role, and Access Management
4
very good
Internationalization
4
very good