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User review of MirrorFly

Easy setup and use chat platform and SDKs

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I find it hard to remember life before MirrorFly. We all worked in a single open plan office but, like most offices, still communicated predominantly from our desks. Our go to IM tool was Skype and it was an easy way for conversations to get siloed. MirrorFly brought those conversations out into the open, made them discoverable and brought in automations to make them richer.

What aspects are problematic or could work better?

Not open prices as they provide different prices to different customers. Some core features are missing with different platform

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Events Services

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

IM & Chat

Instant Messages
5
amazing
Uploads
4
very good
File Sharing
4
very good
Drag-and-Drop
3
ok
Coworker Status
4
very good
Tagging
4
very good
Notifications & Alerts
4
very good
Conversation History
3
ok
Personal & Group Chats
5
amazing
Screen Sharing
4
very good
Searching Filters
3
ok
User Profiles
3
ok
Multimedia
4
very good
Synchronization
5
amazing
Privacy
5
amazing

Platform

Performance & Reliability
5
amazing
Reporting & Analytics
4
very good
API/Integrations
5
amazing
Customization
5
amazing
Mobile App
4
very good
Support
5
amazing
Security
5
amazing
User, Role, and Access Management
5
amazing
Internationalization
4
very good