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User review of MirrorFly

How our remote offices use MirrorFly to remain connected

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

My favorite feature is the one with “easy search option with regards to issues and items search”. Other similar tools don't have such robust features thus, it helps me to get my issues prioritized during the search.

What aspects are problematic or could work better?

No automatic message sending option.
Sometimes there is a little delay in receiving message notifications.

What features/services would you like to see in future versions of this product?

increase no of participants in videoconferencing call

What specific problems in your company were solved by this product?

We use MirrorFly as our primary inter team communication tool. We have integrated a number of platforms that easily work within the tool as well as with in-platform call features. We have also created channels wherein, we can communicate product or department specific information. Even we have utilized it in a variety of social channels to share music, videos and lately, photos, and ideas.

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

one time cost

What is your total annual cost for using this product?

one time investment

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

IM & Chat

Instant Messages
4
very good
Uploads
4
very good
File Sharing
4
very good
Drag-and-Drop
4
very good
Coworker Status
3
ok
Tagging
4
very good
Notifications & Alerts
3
ok
Conversation History
3
ok
Personal & Group Chats
5
amazing
Comments & Links
5
amazing
Screen Sharing
5
amazing
Searching Filters
5
amazing
User Profiles
5
amazing
Multimedia
5
amazing
Synchronization
4
very good
Privacy
5
amazing

Platform

Performance & Reliability
5
amazing
Reporting & Analytics
5
amazing
API/Integrations
5
amazing
Customization
5
amazing
Mobile App
5
amazing
Support
5
amazing
Security
5
amazing
User, Role, and Access Management
5
amazing
Internationalization
5
amazing