What are the best aspects of this product?
We acquired Scalefusion a few years back. One of the reasons why we decided to stick with the product is because of its excellent features and an amazing team of customer service representatives. Our business relies on Scalefusion to ensure that our employees are only using tools and sites that are allowed by the company. This helps them in focusing more on their specific roles and being more productive. I am glad that we have a team of experts that can easily pinpoint problems and find the right solutions.
What aspects are problematic or could work better?
We encounter minor problems like applications not working properly. When this happens we have to resort to several troubleshooting steps and see how it goes. If things don't work out well then that would be the time that we are advised to uninstall and reinstall the program
What specific problems in your company were solved by this product?
It helps us make sure that all devices are being used and managed smartly. We assign phones and tablets to hundreds of employees and it's for them to use for work-related purposes only.
Are you a current user of this product?
No
What is your company size?
11-50 Employees
What is your industry?
Retail
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