What are the best aspects of this product?
The first thing that stood out for me is how user-friendly it is. I didn't have to deal with a steep learning curve and the features offered are actually things that we can use in our business. I particularly liked that I could make documents for note-taking and other group members could look at those notes as well. I also appreciated the to-do lists and the group chats. I also liked the option for screen sharing. The flexibility and adaptability of this solution is also something to be commended because I can use it on a mobile phone, a laptop, a tablet, or a desktop computer. I also think that small and medium enterprises will benefit from even just the free version.
What aspects are problematic or could work better?
There are certainly several things that could be improved. I wish that the notifications were prompt because they often are delayed. I've found out that they only seem to happen when I am on the app, and that can be a problem when something important happens and I just happen to not be on the app. I also wish that they kept messages and chats around longer because it looks like they are deleted after three months. Another aspect that could definitely be improved is task and project management. I'd like for there to be an option to create stages for a team project, for instance. Hopefully, any future versions will come up with this.
What specific problems in your company were solved by this product?
It has helped improve our task allocation process as well as the communication between teams. The way we manage our projects has also improved.
Are you a current user of this product?
Yes
What is your company size?
11-50 Employees
What is your industry?
Consumer Services
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