What are the best aspects of this product?
The web site maybe. That is what roped me in but its very misleading.
What aspects are problematic or could work better?
Pretty much everything across the board has a lot of moving parts.
What features/services would you like to see in future versions of this product?
Less moving parts in the sense of having to depend on them. The process was so confusing with no protocols listed so it made it more confusing. The pricing is confusing compared to what you see in the admin system. You have no clue what you get or not get for that monthly fee.
What specific problems in your company were solved by this product?
We had to switch companies after jumping through so many hoops to get nowhere basically. The waste of time, energy, effort and money is what irks me the most.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
1-10 Employees
What is your industry?
Entertainment
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
What was the cost of implementing this product?
400
What is your total annual cost for using this product?
600
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
No
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